mall Jingdong chairman of the board and CEO Liu Qiangdong, of China Securities newspaper reporter revealed that the company in 2009 sales will exceed 4 billion yuan, in 2010 will reach 10 billion yuan, the company for many years to maintain the growth rate of 200%.
Liu Qiangdong said that Jingdong mall will start listing plan in 2010, from the current structure of the company, the NASDAQ will be preferred.
mall Jingdong in recent years has maintained a rapid development, there are currently more than 25 thousand daily online orders, but because the Internet bookings soared, with the background of logistics has become a bottleneck restricting the development of the company, the Jingdong was connected to the call center rate is only 50%.
Liu Qiangdong said that Jingdong logistics and background is very large investment in order to meet the needs of future development. Recently, Jingdong mall in Jiangsu, Suqian built a national customer service call center, currently has 150 call seats next year will reach 400. Liu Qiangdong said, e-commerce is a non face to face transactions, customer service quality requirements are higher, standardized, unified and efficient service is the direction of future development of e-commerce enterprises."
Jingdong mall has opened its own distribution services in 24 cities across the country, to provide customers with cash on delivery and other services, plans to open this service in 300 cities next year.